Tips for solving problems with Internet Explorer

If you can open Internet Explorer but can't get to sites on the Internet, or you find that web browsing is very slow, you should first make sure that you have a good connection to the Internet.

Windows provides a built-in troubleshooter that can automatically find and fix some common problems with Internet Explorer.

  • Open the Internet Explorer Performance troubleshooter by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Click View all, and then click Internet Explorer Performance.

If your Internet connection is good and you tried the troubleshooter, but Internet Explorer is still having problems, try the following:

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Note

Note

If you can't open Internet Explorer or if it opens briefly and then closes, the problem might be caused by low memory, or corrupted or missing system files. Restart your computer to clear the memory and then open Internet Explorer by itself.

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