Open the Hardware and Devices troubleshooter in WINDOWS 7

If your computer is having problems with a recently installed device or other hardware, try using the Hardware and Devices troubleshooter to fix the problem. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

Note

To make sure you have the most up-to-date troubleshooters from theWindows Online Troubleshooting Service, your computer should be connected to the Internet. For more information, see Troubleshooting in Windows.

Open the Hardware and Devices troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then clickTroubleshooting. Under Hardware and Sound, click Configure a device.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.